ClimateCare Gets Mobile!

Now you can get all your ClimateCare information in the palm of your hand!

Did you know? More and more customers are finding ClimateCare on mobile. Currently, 11.5% of traffic to ClimateCare.com is from mobile users alone!

So, we answered the call and introduced a mobile site to our customers.

The mobile site look is fresh and clean with an intuitive layout. The user friendly navigation makes it easy to find what you’re looking.  We’ve made sure to scale back the content from the website: providing you only with essential information including: Products Services, Rebates & Specials and Contact Us. As with our website, you can phone, email, and request a quote to a ClimateCare member at any time on the mobile version, through the Contact bar, conveniently located at the bottom of the screen.  The Contact bar remains stationary throughout scrolling to ensure you can always reach us when you need us!

Our mobile site is just another way we’re always improving to better serve you!

ClimateCare Mobile

ClimateCare Member Quarterly Conference

On May 9 and 10th members gathered at the ClimateCare quarterly conference in Kingston, ON. The conference was part of ClimateCare’s firm commitment to positive customer experiences through skill developments and continuous learning.

The informative two day conference contained an overview of new developments in social media, specifically the use of online video as an effective and impactful advertising tool. Business solutions for HVAC professionals were also explored, including inventory control, human resources policy updates, and health and safety training. New HVAC enforcement tactics, designed to help regulate the industry were highlighted by The Ontario College of Trades.

The meeting also featured a tour of one of the most successful and professional HVAC companies in the Greater Kingston area, Haven Home ClimateCare: giving members a chance to see their efficient processes and successful operations.

Overall, the Member’s quarterly conference provided all ClimateCare members with the opportunity to improve customer service and, in doing so, show how much they really care, about their customer.

Did you know you should be servicing your furnace regularly?

During the summer season, who really wants to be thinking about the winter? While enjoying the summer heat, we at ClimateCare want you to be prepared! With fall being just around the corner, it’s important not to forget about your furnace. Just as you have regular service for your vehicles, it is important to schedule maintenance for your HVAC systems too. Servicing your furnace regularly will provide efficient operation and a longer lifespan. You’ve worked far too hard to let your heating system be wasteful with your money! Reducing furnace fuel consumption, ensuring peak efficiency and lowering your utility cost are some of the many advantages to annual furnace tune-ups.

Your furnace has three major components; the heat source, the distribution system and the thermostat. Having a ClimateCare technician inspect your system thoroughly will help detect issues before they become major, unexpected and inconvenient problems. What you don’t want is to wake up in the middle of the night to a broken furnace and a freezing cold bed. A 3:00am furnace repair is not desirable under any circumstance.

The heat source is the most likely to be forgotten but can lead to major distribution problems in the future. This is the portion of your HVAC system that must also stay clean. A dirty furnace system will waste fuel, drastically decrease the efficiency and put your family at risk for contaminated air flow in your home.

Turning your thermostat fan to on will help to remove more particles in the system however many are hesitant to do this as it can add hundreds of dollars to your power cost yearly. It is crucial that you change your air filter regularly. And it is recommended that you check the filter once a month, however you may find it does not need to be changed more than once in a 3 month period. This is regular maintenance that you as a home owner can do on your own and it will increase the air quality in your home.

We have several maintenance plans to choose from that will provide your family with long term protection and save you money too. ClimateCare has a WeCare plan that is fit for you! When in doubt, just give us a call. We can answer all of your questions and help you find a plan that is worth your hard earned dollar.

Air quality and safety in the home

We know that the comfort and safety of your family is number one. You can reduce the risk of dust particles, bacterial growth, radon, carbon monoxide poisoning, gas leaks and fires by keeping the condition of your furnace clean and efficient. And according to the American Lung Association, you avoid the possibility of respiratory conditions, bodily irritations, illness and disease by having clean air flow in the home.

August is traditionally a bad time for allergy sufferers, and this group of people tend to hide inside to avoid the pollens and plants that give them those awful symptoms. What these people need to remember is that indoor air quality is important to help alleviate the symptoms too!

According to the Environmental Protection Agency (EPA), one of the most important ways that you can reduce the build-up of indoor air pollution is to properly ventilate your home. Take advantage of the days that you can open your windows, avoid hard cleaning products and ask your father in law to stop smoking his pipe in the house. Furthermore you can use exhaust fans that send their exhaust outside of the home, or even install an air filtration system with a HEPA filter.

On average, you should have your ducts and HVAC system cleaned out and sprayed with a disinfectant every 1 to 2 years. If you’re a new home owner, duct cleaning and air cleaning should be one of the first things you do before turning on your central air conditioner or furnace. If you or the previous home owners have pets, smoke inside or if there is a lot of old carpet you should consider getting your system cleaned more frequently. If anyone in the home has health concerns such as allergies or asthma, you should be getting your system cleaned a minimum of once a year.

Without sounding too much like your mother, we’d like to ask you to change your furnace filter as part of your regular cleaning routines. When you allow it to go too long, you risk wearing out your blower quicker, using much more electricity or gas, and you won’t get the most efficient use out of your system – or your paycheck.

Not only can you ensure the safety of your family with regular HVAC and duct cleaning but research has demonstrated that it can help reduce power cost and conserve energy. It will run more efficiently and decrease the chance of break down.

If you have further questions or would like book a maintenance service, please contact us!

Door-to-door sales agents can leave you out in the cold

There are many door-to-door sales agents promising great savings on furnaces. These savings may seem hard to believe – and they are. Don’t be fooled. Here are a few of the tricks you should watch out for:

  • Sales agents dressing like a technician or representative from another well-established and credible company.
  • Implying they represent your current utility.
  • Signing you up for a long-term contract at rental rates higher than others, while claiming to be saving you money.
  • Telling you your furnace isn’t energy efficient.

BEWARE! READ THE FINE PRINT.
Don’t get trapped in an expensive, long-term contract.

The front door of your home is no place to make an important decision like buying a furnace. This should not be an impulsive decision. The installers may not be qualified, which can result in frequent breakdowns or poor performance. Installing a heating or cooling system properly requires taking the time to get all the technical specifications right. If it’s the wrong furnace or isn’t installed properly, it may not be covered under the manufacturer’s warranty.
Industry leaders and consumer advocates regularly issue warnings about the dangers of dealing with door-to-door heating and cooling sales agents. Don’t be pressured by their scare tactics!

ClimateCare would never employ door-to-door sales representatives. We respect your privacy. If you ever do need us, just call and we’ll be there right away. Call us before you sign a contract that you may regret later.

What to look for when you’re buying a furnace

Buying a furnace is one of the most important investments you’ll make in your home. To help make sure you get the right furnace at the right price, we’ve prepared this checklist for you:

Size.
The size of your furnace is determined by many factors, including the square footage of your home, number of rooms, levels, climate and number of windows. A trained, experienced heating and cooling advisor can help to determine which is best for you.

Efficiency.
ENERGY STAR® qualified furnaces will save you money on your heating bills — and they’re better for the environment. They may also qualify for government rebates.

Rent vs. Own?
While renting often sounds like an attractive alternative, it can be expensive in the long run. Renting a furnace can cost as much as $18,000 more than buying. Ask your provider which option is best for you.

Expertise.
There are a lot of people claiming to be experts in our industry. Unfortunately, many of them don’t have the adequate training or experience. The ClimateCare network has 20 years of experience in the heating and cooling industry, and all of our technicians are trained and certified, so you don’t have to worry.

ClimateCare is Canada’s largest network of independent heating and cooling experts. We are a 100% Canadian, member-owned organization. All of our contractors meet our strict guidelines for licensing and certification, plus pass a rigorous screening process.

We’re personal climate experts, but we’re more than that. We’re also your neighbours.